These general terms and conditions apply to all contracts that ISLCOMP d.o.o. (hereinafter lessor) enters into with third parties (hereinafter the renter) and form an integral part of the rental agreement concluded between the renter and ISLCOMP d.o.o. and the renter confirm the validity of these general terms and conditions by signing the vehicle rental agreement, and this signature also constitutes an explicit declaration by both parties that they are fully aware of and accept the contents of these general terms and conditions.

Any violation of these general terms and conditions by either party constitutes a breach of the contract and is sufficient grounds for the other party to immediately terminate the agreement, of which these general terms and conditions form an integral part. This also constitutes the right to sue for damages arising from the loss or injury caused.

 

1. DRIVING AND USING A VEHICLE

 

A ​​vehicle rented under an agreement of which these General Terms and Conditions form an integral part may be driven or used by:

• persons over 25 years of age who have held a valid driver's license for at least two years. Exceptions to this rule apply to persons over 25 years of age who have held a valid driver's license for less than two years, provided that they have or pay additionally for Young Driver Insurance in accordance with the lessor's current price list.

• persons entitled to drive or use the vehicle under the rental agreement of which these General Terms and Conditions form an integral part.

A rented vehicle may not be used:

• to participate in motoring, sports, or other competitions and tests;

• for the paid carriage of passengers or goods;

• to tow any vehicle or object;

• for driving school classes or other motor vehicle driving training;

• to transport more passengers than specified in the vehicle's operating permit;

• for the transportation of flammable, toxic, or other hazardous substances and bulk cargo;

• for illegal purposes;

• for subsequent sublease;

• by persons under the influence of alcohol, illegal drugs, or other substances that may impair driving ability (e.g., sedatives, sleeping pills, etc.);

• on off-road conditions of categories I, II, and III (on forest and field paths, on less paved, potholed, or rocky gravel roads, etc.);

• if this is contrary to the traffic regulations and road traffic rules of the country in which the vehicle is located.

• for any other purposes contrary to the concluded agreement, these terms and conditions, or applicable regulations, or other purposes that would otherwise threaten or violate the lessor's right of ownership of the vehicle.

Smoking is prohibited in the rented vehicle. Failure to comply with this provision will result in a charge from the renter equal to the cost of dry cleaning according to the current price list and any possible costs for interior damage to the vehicle.

 

2. INSURANCE

 

Vehicles offered by the lessor include:

- Compulsory motor third-party liability insurance (AO)

- Driver injury insurance (AO-Plus)

- Auto-assistance

- Full or partial comprehensive insurance.

Upon vehicle acceptance, the renter is required to pay a security deposit to the lessor in an amount depending on the model and make of the rental vehicle. This deposit covers the following expenses:

• excess and loss of the comprehensive insurance bonus in the event of an accident,

• minor exterior and interior damage to the vehicle,

• missing equipment,

• damage not covered by the comprehensive insurance.

If the vehicle insurance for the destroyed or lost vehicle is insufficient to cover all damages incurred by the lessor, the renter is obligated to reimburse all damages within five (5) days of the lessor's request being submitted via email. by mail to the e-mail address specified by the renter, or within 5 (five) days from the date of delivery the lessor must contact the lessor by registered mail to the postal address specified by the renter in Slovenia, or within 8 (eight) days from the date of delivery the lessor must contact the lessor by registered mail to the postal address specified by the renter outside Slovenia. Regardless of any acquired liability for damage to the rented vehicle and regardless of fault, the renter bears unlimited liability:

a) for damage to the vehicle interior and damage to the vehicle and equipment not insured by the insurance company,

b) if, at the time of causing the damage, the renter was under the influence of alcohol, narcotics, other narcotic or medicinal substances, or other psychotropic substances under which driving a car or using motor vehicles is discouraged or prohibited,

c) if the damage was caused intentionally or through negligence,

d) if the driver did not have a valid driver's license at the time of causing the damage,

d) if the driver fled the scene of the accident regardless of fault,

e) if the damage occurred in areas or countries exempt from vehicle insurance (crisis zones, combat zones and potential war zones, etc.),

g) in other cases not covered by the insurance company or exceeding the insurance coverage limit, etc., regardless of the fault of the renter,

h) the renter also fully covers compensation claims of third parties not insured by the insurance company.

 

3. RENTAL CAR PICKUP AND RETURN

 

The renter may pick up the vehicle free of charge at Dunajska cesta 184, 1000 Ljubljana, or at a designated location. The cost of delivery and pickup at the renter's address is €1.50/km.

The renter accepts the vehicle in perfect technical condition, with legally required equipment, registered and insured, and with original identification documents, photocopies of the homologation and insurance policies, the originals of which are available for inspection at the lessor's business address. Upon acceptance, the renter is obligated to immediately inspect the vehicle, its equipment, and documentation, confirming this by signing the acceptance protocol, which forms an integral part of the agreement. Later complaints will not be considered. The renter is responsible for the documents and equipment of the accepted vehicle, as well as for the vehicle itself. The vehicle remains the inalienable property of the lessor at all times. The renter undertakes to return the vehicle in the same condition as received, to the agreed location, on the agreed date, and at the agreed time, as stipulated in the agreement. Upon return of the vehicle, a vehicle condition report is completed, which is an integral part of the agreement. The renter undertakes to return the vehicle in a condition consistent with normal use, free of new damage, technically flawless, in proper condition, with a full tank of fuel, clean, free of the renter's belongings and the belongings of third parties, and fully prepared for normal use, complete with all associated equipment and documentation. If the lessor, either upon acceptance (cleanliness, fuel level, etc.) or based on a professional inspection of the vehicle conducted no later than five (5) days after acceptance of the returned vehicle, determines that the condition of the returned vehicle does not meet requirements, the lessor reserves the right to order the necessary repairs and perform other actions at the renter's expense to return the vehicle to its original condition. If the renter fails to return all documents received for the vehicle or all vehicle equipment, they are responsible for the costs of retrieving and replacing them. Important vehicle parts are identified by serial numbers. If the lessor discovers that any part is missing or replaced, they have the right to charge the renter for all damages incurred.

 

4. RENTAL DURATION

 

The shortest rental period is 24 hours/1 day. If the renter exceeds the agreed-upon rental period, the first 59 minutes are free; after that, each subsequent 24 hours are charged at the daily rental rate. If the renter wishes to extend the agreed-upon rental period, they must notify the lessor at least 24 hours before the end of the agreement and obtain their consent.

The rental period is determined by the lessor and the renter upon signing the rental agreement.

 

5. MILEAGE AND FUEL

 

The number of kilometers driven during the rental period is limited to 350 km/day, 3,500 km/month, and 30,000 km/year. Each additional kilometer costs €0.20. Fuel is not included in the rental price. The renter must accept the vehicle with a full tank of fuel and return it in the same condition. Otherwise, the lessor may charge, in addition to the missing fuel, the cost of refueling according to the current price list.

 

6. PAYMENTS

 

The renter can pay for the rental in cash or by credit/debit card directly to the lessor.

The renter pays the rental fee according to the current price list. The price includes:

• Green Card,

• Compulsory insurance (AO, AO-Plus),

• Full or partial CASCO insurance,

• Roadside assistance,

• Slovenian vignette.

 

7. REPAIRS

 

In the event of a vehicle breakdown, the renter is obligated to notify the lessor. The vehicle is serviced only at authorized service centers. In the event of replacement of vehicle parts or other repairs, the original service invoice must be provided.

 

8. DRIVING OUTSIDE SLOVENIA

 

The renter is obligated to park the vehicle in a hotel or secure garage while traveling or staying abroad. The renter is not allowed to leave the vehicle keys or driver's license in the vehicle.

 

9. TRAFFIC VIOLATIONS, TRAFFIC ACCIDENTS, THEFT, FIRE

 

By signing the rental agreement, the renter agrees to comply with traffic regulations and act in accordance with applicable laws. In the event of a traffic violation during the rental period, the renter is responsible for all possible costs. In the event of a traffic accident, the renter is obligated to notify the lessor. If the renter fails to comply with the regulations or causes an accident due to driving under the influence of alcohol or other prohibited substances, they are obligated to assume responsibility and bear all possible costs incurred.

If the vehicle is damaged, destroyed, confiscated, or stolen, or if the vehicle is involved in an accident that could lead to a legal dispute between the lessor and the renter or between the lessor and third parties, the renter is obligated to immediately notify the lessor. The renter is obligated to immediately report the incident to the police. The renter undertakes to protect the interests of the lessor and its insurance company in the event of a traffic accident or other incident or injury involving the rented vehicle by:

a) recording the names and addresses of all participants and witnesses to the accident, as well as the registration numbers of the vehicles involved;

b) not abandoning the damaged vehicle until it has been secured or removed to a safe location;

c) not admitting liability to third parties;

d) in any event, immediately calling the police, reporting the incident, awaiting their arrival and the preparation of an official accident report, obtaining a copy of the report, and providing first aid to any injured party;

d) completing the European Accident Report, making a sketch, and providing their report, which they will promptly forward to the lessor. In the event of damage, whether partial damage or total destruction of the vehicle, or theft of the vehicle, the renter is obligated to provide all evidence of the incident and obtain the necessary documentation for filing a compensation claim. Failure to comply with this clause will result in the renter being liable to the lessor, who may require the renter to pay compensation for estimated actual damages and lost profits.

The renter must not leave the vehicle unlocked and must pay particular attention to potential sources of ignition. In the event of theft or fire, the renter will proceed in the same manner as in the event of damage.

 

10. LOSS OF PROPERTY

 

The Lessor is not responsible for the renter's property or the property of any other person left in the rental vehicle. The renter is fully responsible for the loss of property, as well as for damage to and/or destruction of the property mentioned in the preceding sentence, and has no compensation, recourse, or other claims against the Lessor. The renter is also fully responsible for any loss of the Lessor's property entrusted to them under the agreement, such as vehicle keys, documents, etc. If a loss occurs and the Lessor provides the renter with a replacement for the lost item during the rental period, all associated costs, including delivery costs, are the sole responsibility of the renter.

 

11. DATA PROTECTION

 

The signatory of this agreement is informed of and agrees to the lessor's right to:

a) use their personal data for the purpose of implementing the lease agreement to fulfill contractual obligations and assert rights arising from the contractual relationship;

b) transfer their data to the insurance company, guarantor, relevant government agencies, and the court, if necessary;

c) retain certain data (issued invoices) for 10 years even after the lease agreement is terminated to fulfill a legal obligation.

 

12. FINAL PROVISIONS

 

This agreement is signed in two copies. One copy is given to the renter, the other to the lessor. The renter agrees that the lessor may use their personal data to fulfill contractual obligations and assert rights arising from the contractual relationship.

The court in Ljubljana shall have jurisdiction over disputes arising from these provisions.